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    Terms of service

    Terms of Service

    1. Scope
    The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

    A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

    2. Contractual partner, conclusion of contract, correction options
    The purchase contract is concluded with Juicy Beauty.

    By placing the products in the online shop, we are submitting a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click on the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.

    3. Contract language, contract text storage
    The language (s) available for the conclusion of the contract: English

    We save the text of the contract and send you the order data and our terms and conditions in text form. You can see the contract text in our customer login.

    4. Terms of delivery
    We deliver free of charge.

    We only deliver by post. Unfortunately, a self collection of the product is not possible.

    5. Payment
    The following payment methods are generally available in our shop:

    Credit card
    When you place your order, you enter your credit card details. Your card will be charged immediately after you have placed your order.

    PayPal, PayPal Express
    In order to receive the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

    Immediately by Klarna
    In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment order. Your account will be debited immediately after placing the order. You will receive further information during the ordering process.

    6. Retention of title
    The goods remain our property until full payment.

    7. Transport damage
    If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to lodge a complaint or to contact you has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.

    8. Warranties and Guarantees
    Validity of the statutory warranty law

    Unless otherwise expressly agreed below, the statutory right to liability for defects applies.
    The following restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

    • in the event of injury to life, body or health
    • in the event of willful or grossly negligent breach of duty as well as malice
    • in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and compliance with which the contractual partner may regularly rely (cardinal obligations)
    • as part of a guarantee promise, if agreed, or
    • as far as the scope of the product liability law is opened.

      Restrictions on consumers

      The following applies to the purchase of used goods by consumers: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.

      Guarantees and after-sales service

      Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.

      9. Liability
      We are always unrestrictedly liable for claims based on damage caused by us, our legal representatives or vicarious agents
      • in the event of injury to life, body or health,
      • in the event of willful or grossly negligent breach of duty,
      • in the case of guarantee promises, if agreed, or
      • as far as the scope of the product liability law is opened.

        In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely, (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which is typically to be expected.
        Otherwise claims for damages are excluded.