General
HOW DO I TRACK MY ORDER ?
You can track your order by 'clicking here'
I HAVE NOT RECEIVED MY ORDER CONFIRMATION E-MAIL?
WHERE IS IT?
If you're having trouble finding your order confirmation email, don't worry! First, take a peek in your junk or spam folder—it might be hiding there. If you still can't find it, try searching your
emails for "Order Confirmation" from info@juicy-shop.com. That should help you track it down.
HOW DO I CANCEL AN ORDER?
We understand that sometimes mistakes happen, but once orders are placed, they're final and can't be changed. We ship orders out fast, so we can't cancel them once they're submitted.
However, if you receive your items and they're unopened and unused, you can request to return them for a refund. Just reach out to us, and we'll do our best to assist you!
HOW DO I CONTACT CUSTOMER SERVICE?
Our friendly Lash Experts are here for you Monday - Friday from 9:00am to 4:00pm. Just drop us a line at info@juicy-shop.com, and we'll be happy to assist you!
HOW DO I COLLABORATE WITH JUICY BEAUTY ON SOCIALMEDIA?
We're thrilled to collaborate with influencers and social media creators like you! If you're interested in partnering with us, please DM us on Instagram. Click ‘here’ and our team will get back to you as soon as possible. We can't wait to hear from you and explore the exciting opportunities ahead!